NEW YORK - A Forrester Research executive at Luxury Daily’s Luxury FirstLook: Strategy 2013 conference said that customer experience correlates to loyalty. Therefore, luxury marketers must create a tailored approach since it is rare for the same experience to work for multiple brands.
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