Retail
February 5, 2019
Sales associates need to take a more nuanced approach to customer service. Image credit: Printemps
By Sarah Jones
NEW YORK – The way in which consumers interact with sales associates is evolving, calling for more relationship building to maintain the relevance of the crucial frontline store staff.
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","iv":"9f2baac6a7e923749fb58d1d5fd2b78e","s":"fd0e3fbe74f03913"}
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