Retail
February 5, 2019
Sales associates need to take a more nuanced approach to customer service. Image credit: Printemps
By Sarah Jones
NEW YORK – The way in which consumers interact with sales associates is evolving, calling for more relationship building to maintain the relevance of the crucial frontline store staff.
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","iv":"2bb9fb9e54b5cae0cce9ea6adf986051","s":"007080aec2eb7537"}
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