Retail
February 5, 2019
Sales associates need to take a more nuanced approach to customer service. Image credit: Printemps
By Sarah Jones
NEW YORK – The way in which consumers interact with sales associates is evolving, calling for more relationship building to maintain the relevance of the crucial frontline store staff.
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","iv":"f9c43488e64ffe2b253d65e9dc52e7c8","s":"ebff88f726e6b392"}
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