Retail
February 5, 2019
Sales associates need to take a more nuanced approach to customer service. Image credit: Printemps
By Sarah Jones
NEW YORK – The way in which consumers interact with sales associates is evolving, calling for more relationship building to maintain the relevance of the crucial frontline store staff.
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","iv":"c6051880f33f2988c948dbcc1fcb2e97","s":"514618fe444a86b4"}
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