Retail
February 5, 2019
Sales associates need to take a more nuanced approach to customer service. Image credit: Printemps
By Sarah Jones
NEW YORK – The way in which consumers interact with sales associates is evolving, calling for more relationship building to maintain the relevance of the crucial frontline store staff.
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","iv":"9d8f0a420a808d5de22cdb558c8dd12d","s":"3434de82bb72f283"}
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