Retail
February 5, 2019
Sales associates need to take a more nuanced approach to customer service. Image credit: Printemps
By Sarah Jones
NEW YORK – The way in which consumers interact with sales associates is evolving, calling for more relationship building to maintain the relevance of the crucial frontline store staff.
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","iv":"e4b3da024ce259b9b7f7557a144d5949","s":"7daa312804e1e4c5"}
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